Shipping policy

SHIPPING POLICY

Last Updated: June 23, 2026

Thank you for shopping with The Gold Closet. We are committed to delivering your order as quickly and efficiently as possible.

ORDER PROCESSING

Orders are typically processed within 1 business day after payment has been successfully received.

Orders placed on weekends or holidays may be processed on the next business day.

The Gold Closet reserves the right to delay processing due to inventory verification, payment review, severe weather conditions, carrier delays, or other unforeseen circumstances.

SHIPPING OPTIONS

Free Next-Day Local Delivery

Customers located within eligible Gold Closet delivery hub zones qualify for FREE next-business-day delivery.

Eligibility is determined by the shipping address entered at checkout.

Orders must be placed before the applicable daily cutoff time to qualify for next-business-day delivery.

Next-Business-Day Shipping

Price: $8.00

Customers outside of local delivery zones may select next-business-day shipping at checkout for a flat rate of $8.00.

Delivery times are estimates and may vary due to carrier operations or circumstances beyond our control.

Two-Business-Day Shipping

Price: $5.00

Customers may select two-business-day shipping at checkout for a flat rate of $5.00.

Delivery times begin after order processing has been completed.

SHIPPING CONFIRMATION AND TRACKING

When available, customers will receive a shipping confirmation email containing tracking information once an order has been shipped.

Tracking updates are provided by the shipping carrier and may not update immediately.

DELIVERY DELAYS

While we strive to meet all estimated delivery times, The Gold Closet cannot guarantee delivery dates.

We are not responsible for delays caused by:

• Weather conditions
• Natural disasters
• Carrier disruptions
• High shipping volume periods
• Incorrect or incomplete shipping information
• Circumstances beyond our reasonable control

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout.

The Gold Closet is not responsible for packages delayed, lost, or misdelivered due to incorrect address information provided by the customer.

LOST OR STOLEN PACKAGES

Once a package has been marked as delivered by the carrier, responsibility for the package transfers to the customer.

The Gold Closet is not responsible for lost, stolen, or missing packages after confirmed delivery.

Customers experiencing delivery issues should contact the shipping carrier directly and notify our customer support team.

SHIPPING RESTRICTIONS

The Gold Closet currently ships within the United States unless otherwise stated on our website.

We reserve the right to restrict shipping to certain locations at our discretion.

CONTACT US

If you have questions regarding shipping or delivery, please contact us at:

Email: thegoldclosetstore@gmail.com

Phone: (312)685-1303

Website: thegoldcloset.com